We’re halfway through 2023, and the Link CCTV Systems Service Team numbers are in.
1691 calls logged
1600 fixed 1st visit
1619 attended within SLA
95% of faults rectified on the first visit
A really strong first half of the year! We’re incredibly proud of these statistics, and they are testament to the hard work and dedication that each member of the team put in day-to-day. Our 95% first fix rate is evidence of the skill of our engineers, who are to be able to rectify faults on the first visit at such a high rate.